Wednesday, November 04, 2009

Alan Moore on the 'the toxic tail end of the industrial age'

On November 17 I will be speaking at Monitoring Social Media in central London. Which is nice. If you're in London or anywhere close-ish, you should come.

So will the author of Communities Dominate Brands Alan Moore.

Alan, a very good friend of mine, and a collaborator over at 90:10, is also speaking at London's MIT Enterprise Forum on the same day, following in the footsteps of Guy Kawasaki, among others. There you go - two good reasons to be in London that day.

For the detail, go here.

But for a taste of the thinking... here's Alan:


We are witnesses to a structural and transformational change in society, what many describe as the toxic tail end of our industrial, mass consumer, mass media era. The tragic legacy of the last 150 years is that humanity has been thin sliced and deconstructed almost to the point of destruction. Human beings have become little more than individual units of capitalism – pawns of economists and unfettered capitalism.

But the fact is, “I needs we, to truly be I,” wrote Carl Jung, and this is why we as a species are at the barricades of a communications revolution, in which humanity is renegotiating the power relationships between; people, organisations, and even governments. As social philosopher Richard Sennett argues, we want to, “recover something of the spirit of the Enlightenment on terms appropriate to our time”.

The tools of the revolution are digital communication technologies, but the drivers are about human connection and human identity. Technology does not come out of nowhere, it is indeed a human invention in the first place, and these technologies succeed to the extent they meet fundamental human needs. The rise of the networked society is no accident, and a new philosophy is needed now to enable individuals and organisations adapt to a new way of doing, trading, educating, living.

Therefore, our imperative is to de-school ourselves in a philosophy and a way of thinking and acting that has delivered us into a cultural, ideological and economic cul-de-sac. We need to liberate ourselves from how we were once taught to think and live our lives, stemming from the ethos of industrialisation and the mass consumer society.

Don't miss him.


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Monday, November 02, 2009

90:10 - Open For Business

Today I can finally announce I've embarked on a new journey - as Managing Director and co-founder of a new business: 90:10.

It's a journey that emphasises a meme close observers will have seen emerging in my work for quite some time (it's described in my Communities of Purpose paper written in March 08).

That is, that in order to truly benefit from the power of the network we must think less about media (social or otherwise) and more about how and why people organise to get things done.

90:10 takes that to its logical business-oriented change-empowering conclusion. 90:10 is aimed at enabling efficiency, innovation and transformation through social technologies.

Efficiency - the big why

Efficiency is important to us not just for the obvious reason (the payback to the benefitting business's bottom line) but for the same kind of reason that quality is important to outdoor clothing maker Howies.

Howies believes in quality (read Mark Earls' Herd for the full story) because it makes their stuff last longer. If it needs replacing less often less resources are required to keep Howies fans clothed. It's better for the environment, better for all.

Efficiency is important to 90:10 because when people connect to wikifix or co-create something new we do so because we want that thing to exist. We want the outcome.

This closes the gap between supply and demand. In its final iteration, as a planet, we will only create what we need - with zero waste and zero need to 'create' demand.

In a world of limited resource plundering the things we have in abundance, to make the most of the things we don't, has to be the right thing to do.

Our creativity, our desire and ability to connect, to be social beings, these we have in abundance. Tapping them is both exciting in its potential and wise as a strategy for success. It is what 90:10 does.

It ultimately means there will be more of what all of us need. All of us.

Efficiency that is better for all.
Efficiency for a bigger reason.
That's why we believe in efficiency. Driven by innovation - leading to transformation.

It's not about the tech, it's about the people

We understand the tech doesn't perform the magic. People do.

The tech is simply the tools through which the business of new business (and new organisation) is done. It is the tools the crowd, this we species of ours, the edglings, us, are using to build our self-organised tomorrow.

I don't want to build the next Twitter, Facebook or Google (though I'll happily consult on how they could and should monetise) - I'm interested in what emerges from them and what comes after them - what communities of purpose can and will do with these tools.

Connecting people who care about the same stuff gets that stuff done better. It innovates best-fit solutions and gets to those best-fit solutions faster and cheaper.

It's Wikifixing. It's global. And it's because people give a damn - if only you'll let them.

As I detailed in Social + Media = Change, I believe the real RoI of social media is unleashed by the way it enables adhoc communities of purpose to form; This is what the money has been waiting to follow.

These communities exist. They want to make stuff better. They want to join in creating the things that matter to them.

Recently, inspired by Clay Shirky, I wrote: Media that publishes without a comment box, publishes broken

That is, publishing without being open to contribution, is the wrong model for the networked world.

There is a version for business - in fact for all organisations:

'A business that operates without a comment box, operates broken'.
That is, a business that fails to open up to the riches it could share in through the feedback loops, real-time co-creation and wikifixing of the power of the network is a business that is in peril - at risk of being disrupted and defeated by those that are.

Next to those from the self-organised, open future, it is broken.

90:10 is all about fixing that - becoming truly and effectively Open For Business.

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Thursday, October 29, 2009

Look how busy WE are

The data that drives this was compiled at the end of September 09. Gary is promising to keep it up to date.

Go ahead - scare an old mediapologist :-) We Media before their very eyes.




Wednesday, October 28, 2009

Media that publishes without a comment box, publishes broken

To corrupt a Clay Shirky phrase (a screen that ships without a mouse, ships broken):

Media that publishes without a comment box, publishes broken

That is to say I am somewhat amazed that there are still publishers, (even those who profess an open approach), who publish content without allowing the reader to publish back at them - to comment on their story.

It's an extraordinary attitude that says:
  • There, I'm done.
  • That's all you need to know.
  • All your questions have been answered - because I say so.
  • This is as good as it gets.
  • Me producer, you consumer.
  • Me expert, you little man/woman.
  • Nothing to be challenged here. Move along
  • Your opinion counts for zip
And it misses out on a great deal of crowd wisdom and value creation too. The social object that is the article still exists - the value of that gets removed to where the conversation flows.

And the originators would like a little of that value, right?
(image courtesy frangipani)


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Tuesday, October 27, 2009

Companies that harness the power of the network will win

Very interesting deck from Sean Parker - one of the driving forces behind Facebook - in which he argues:

"The companies that harness the power of the networks will dominate the internet"

Regulars here will find that rings very familiar (hence my book, The Power of the Network).

Here's his deck (hat-tip to @msamayoa ) which has been sparking comments galore at Techcrunch

Sean Parker's Web 2.0 Summit Presentation

I agree with all the sentiment. Couple of points though. I didn't see a slide on Reed's law (the 2n formula which explains the exponential value growth in large networks - particularly ones with humans involved and which also explains the dominance of niche groups over lowest common denominator hits in a networked world).

Here's one of my more recent decks which includes the Reed's law explanations:



Also, you can make the case for Google being a people-powered connector all of its own - getting connections beyond the silo is what really counts (when one extra node on the network doubles its value) so search is still very very important in that regard - which I blogged about here.

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Leave peer-to-peer interaction to the humans, please

I mentioned the word 'public domain' in a tweet at the weekend.
This was the automated response I received:

I guess he thought I wanted a Domain?

No he didn't. His algorithm did. I'm sure HenryKhan (should he be a real live human being) could spot the difference - and avoid spamming me.

Doesn't that kind of illustrate the point about what's wrong with those who auto-message, auto-follow or auto-dm on twitter. Try as you might, you keyword matching and alogorithms are just no match for peer-to-peer humanity.

Give it up - leave it to us humans.


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Monday, October 26, 2009

The significance of Twitter in search

The fact that search (Google/Bing) is opening up to Twitter is very significant. Why? because group forming is all about opening up the silo.
Blogs have remained the least silo'd form of user publishing up until now. You don't have to be a member of 'blogger.com' to read this blog, find it's outpourings or (crucially) respond to it (me).

User-publishing = expression of our metadata.
Expression of our metadata = ways in which others who share the same issues/concerns/passions as us can find us. This is critical for group forming.

Remember each extra node on a network doubles its value.

So being able to find one more person expressing, through their metadata, the same stuff you are expressing means one extra node on your network - with the doubling of opportunity to solve your shared problem that (potentially) equates to.

The realtime nature of twitter amplifies the potential for action -and therefore value. (connecting with those who care enough about the same thing you do right now, enough to drop everything to help you fix it, has great value).

But Twitter is/was a silo. You had to be participating to find each other. But if search can fix that - the tweets escape the silo. You can attract even more connections because your metadata escapes the silo. More nodes can be added to more networks.

Search can add a lot of value still - something Facebook should pay a little attention. Use its internal search and you get the impression of getting a scant view of silos within silos within silos. So much metadata trapped - so many connections failing to be made.

Believe in open.


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Help! I can"t keep up!

The rate of change in publishing is so rapid it's difficult for one person to keep up to speed. The idea of this blog is for us to pool our thoughts, share our reactions and, who knows, even reach some shared conclusions worth arriving at?